Paul chats about how to up your game if communicating to your customers via Zoom or video software. Some new ideas and tips not shared widely as yet plus a useful section on the Bounce Back Loans. Paul also talks about Freestyle factfinding which prevents interrogation and works really well over video or Zoom with customers. Bringing the joy back to factfinding. He's at https://www.archertraining.co.uk
Written by Paul Archer
Paul Archer is a financial services specialist. He has worked with clients in the UK and worldwide in developing their knowledge and skills. He has worked with companies in the UK, USA, Europe, Middle East, India and the Far East sharing best practice from the UK – arguably the most developed and most competitive services sector in the world. He has 35 years of business experience, working with banks, building societies, insurers and brokers. For the last 19 years, he has managed his own training business. Level 4 qualified and holds the mortgage adviser certificates and speaks regularly for the Society of Mortgage Professionals on mortgage-related sales and technical topics and works regularly for the Chartered Insurance Institute delivering technical and skills workshops.
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