FCA’s New Consumer Duty You’ve probably heard or read about the new Consumer Duty and possibly bemused by the constant use of the term “good consumer outcomes”. That’s because the new Consumer Duty is coming to town. Treating Customers Fairly started in 2006, was rebadged Fair Customer Outcomes in 2014, now we have the new…
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The End is Nigh – the End of Passports
Not the travelling kind but the financial services kind. As a mortgage broker, this may never have affected you, but since everything in our industry is connected, I thought I'd keep you informed. The European Union has just announced their COVID Passport, allowing European citizens to travel unhindered across its internal borders only if they…
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How to do Unstructured CPD Properly
What does CPD and Pathe News have in common? read on, and I'll explain Firstly get your CPD recording automated. You can download apps to record these or buy a small learning diary to document your learning. CPD is either structured or unstructured - structured is formal learning such as online courses, workshops. Unstructured is…
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Suitability Requirements – Succinctly Explained
Back in the day it used to be called best advice, but everyone kept debating what was best, how can you prove it? After all, I’ve got the best SmartPhone in my household. The FCA have tightened this up considerably, now calls it suitability advice and ensures the proof is in the pudding. The pudding…
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The New Mortgage Execution Only Rules
Some purchases in life involve no advice from the salesperson. Buying a car, employing a builder, purchasing a computer or software. None of these advisers or consultants who sell the products has to legally advise you of the pros and cons and recommend a way forward. In the world of mortgages, all advisers have to…
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